Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
clean
friendly staff
noisy rooms
expensive dining
7.0/10
Very good
Rooms
7.2
Location
7.8
Service
7.2
Dining
6.4
Guest reviews
7.0/10
based on 5 reviews
8.2
8.2/10 based on 4199 reviews
Cyril
United Kingdom,
April
2024
8.2/10
My stay at the hotel was fantastic! The rooms were clean, spacious, very quiet, and in a good location near the tram, but one downside was that they were not clean upon arrival. The service was excellent; the staff was very friendly and helpful. The location was convenient with trams running right by, making it easy to get around. The dining experience was standard good with plenty of possibilities, but a bit on the expensive side. Overall, a comfortable and enjoyable stay.
Rooms
8.0
The rooms were clean, spacious, very quiet, and in a good location near the tram.
Service
9.0
The service was excellent, and the staff were very friendly and helpful.
Location
9.0
The location was convenient with trams running right by, making it easy to get around.
Dining
7.0
The dining experience was standard good with plenty of possibilities but a bit on the expensive side.
Facilities
8.0
The facilities were great, offering room service, dry cleaning, housekeeping, laundry, and a welcome drink.
Roland
United States,
October
2023
7.0/10
The hotel offers spacious rooms with a comfortable bed, strategically located near the train station for easy access to Zurich HB center. The rooms are well-equipped with a Nespresso machine for coffee lovers, but the temperature control can be a bit inconsistent.
Rooms
6.5
The rooms were spacious and had a comfortable bed, with a convenient Nespresso machine available.
Service
7.0
The service was great overall, with friendly staff providing helpful directions to explore Zurich and surrounding areas. However, there was a slight lack of welcoming upon arrival that could have been improved.
Location
8.5
The hotel is perfectly situated near public transport, making it easy to reach Zurich HB and Old Town. The tram stop is conveniently located just steps away from the hotel, offering quick access to the main attractions.
Dining
7.5
The dining experience was satisfactory, with good quality food, but it was on the pricier side. Breakfast was a nice affair, providing a pleasant start to the day.
Facilities
7.0
The facilities met expectations, offering standard services like room cleaning, laundry, and dry cleaning.
Robert
United States,
July
2023
6.6/10
The hotel's location was convenient, with a small but comfortable room and everything clean and new. The staff were friendly and helpful, offering directions and suggestions for exploring Zurich and the surrounding areas. While the room service was alright, a bit more friendliness would have been appreciated.
Rooms
7.0
The room was on the street view, not facing the street, with an extra big bed. It was facing some flats, and the noise was terrible.
Service
7.0
The staff were pushy about paying the full amount upfront but were helpful with touristy questions and suggestions for exploring the area.
Location
6.0
The hotel is a bit out of town, requiring a walk and trams to reach the city center. The neighborhood is under development, but it is a short walk to the main railway station and tram #4 takes you to Lake Zurich.
Dining
6.0
The dining experience was good but overpriced, with a small breakfast room. The restaurant next door was a nice addition for tea bags.
Facilities
7.0
The hotel had room service, dry cleaning, housekeeping, and laundry facilities. However, the noise from the flats was a downside for relaxation.
clean
noisy rooms
Herbert
United Kingdom,
June
2023
6.6/10
The hotel had both positive and negative aspects to consider. The rooms, although simple and small, were clean and remained warm throughout the night. However, being on street view limited our ability to open the windows. The service was a mix of sweet and helpful interactions but with occasional unhelpfulness and long check-in times. The location was convenient and close to public transport, with easy access to various food options, although not in the heart of the city. Overall, the hotel offered basic comfort and cleanliness with some room for improvement in services and dining.
Rooms
7.0
The rooms were simple and small but clean, providing a warm environment throughout the night.
Service
6.0
The service was a mix of sweet and very helpful interactions, although there were occasional unhelpful instances and lengthy check-in times.
Location
8.0
The location was convenient, close to public transport and with various food options nearby, though not in the central area.
Dining
5.0
The dining was decent but overpriced with a limited breakfast room.
Facilities
7.0
Nathaniel
United States,
May
2023
7.6/10
I had a pleasant stay at the hotel. The rooms were really good, although a bit cramped without wardrobes or drawers. The large bathroom and balcony were nice touches, and everything was neat, clean, and sufficient for our needs. The service provided was very helpful and friendly, but not entirely knowledgeable about Zurich. The location was easily reachable from the city center near the Hardbrücke train station, but it's not extremely close to the central station. The dining options were good enough, although some dishes were overpriced. The hotel facilities met my expectations overall.
Rooms
8.0
The rooms were neat, clean, and sufficient for our purposes, but a bit cramped and lacked wardrobes or drawers.
Service
7.0
The service was very helpful and very friendly, although they couldn't assist with all my questions about Zurich. They were always prepared to cooperate, even though it could be improved.
Location
8.0
The hotel is easily reachable from the city center, near the Hardbrücke train station. It's not extremely close to the central station, but close to our travel target with convenient access to buses, trams, and train services.
Dining
7.0
The dining experience was good but slightly overpriced. It was satisfactory overall, but some items were not worth the cost.
Facilities
8.0
The facilities were decent and met our needs during the stay.
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